We take care of ourselves to take better care of you
At La Campana Boutique Hotel, we are committed to sustainability by making responsible use of the natural resources, and being stewards of Colombian cultural, social and economic heritage.
On a continuous basis, we raise awareness among our staff and guests about the positive and negative impact of our daily activities, and we develop mechanisms to build on our strengths and to correct any deficiencies. In addition, we train our staff and make them accountable of their commitment and responsibility to avoiding the sexual exploitation of children and minors.
The sexual exploitation and abuse of minors in Colombia is prosecuted criminally and civilly in accordance with the law. Warning: Article 17 of Law 679 of 2001.
We invite our guests and suppliers to read about their rights, duties and responsibilities below…
To learn about the management of natural, sociocultural and economic resources that impact the hotel. The management has total discretion about the extend of the information provided to safeguard its commercial interests.
To enjoy the touristic sites of the region.
To enjoy the facilities of the hotel*.
To know the information of the legal requirements applicable to guests regarding tourism and accommodation activities.
To learn the hotel’s policies and guidelines for the provision of services.
To smoke in the areas intended for that purpose.
* Please refer to the hotel policy booklet, which can be found in the room, for further details.
To respect the culture, beliefs and traditions and of the local people.
To make appropriate use the hotel facilities.
To make wise and conscious use of the natural resources.
To respect the social areas of the hotel.
To fulfill with the legal requirements for the prevention of child sexual exploitation. Be advised that La Campana Boutique Hotel works in collaboration with the police and other local authorities to prevent this illegal activity. We reserve the right to verify the legitimacy of all identification presented at check- in, and to deny service if deemed necessary.
To fulfill with the contractual conditions for the service provision.
To respect other guests and customers.
To sort the trash generated in the room and dispose of it in the correct bin.
To know information on the management of natural, socio-cultural and economic resources that impact the hotel. The hotel management has total discretion about the extend of the information shared to safeguard its commercial interests.
To know the hotel’s sustainable management procurement policy for products and services.
To know the hotel’s purchasing policy.
To receive fair and timely payment for their services and products sold.
To have priority if you are a local seller.
To submit claims associated with the business relationship with the hotel.
To participate in select training provided by the hotel.
To comply with legal regulations to provide product and/or services.
To comply with the legal requirements for the prevention of sexual exploitation of minors.
To comply with the contractual conditions for the provision of the service or purchase of their products.
To comply with the sustainability and purchasing policies of the hotel.